cancellation policies

PLEASE NOTE: All pick ups are from Nelson i-Site or the clients’ accommodation within the city area unless otherwise arranged.

Unless otherwise stated, all food at customers own cost.

All prices are in NZ Dollars and are GST inclusive.

COVID 19 CANCELLATIONS:  If you have to cancel your booking at anytime due to Covid 19 restrictions in New Zealand you will receive a full refund minus credit card transaction fee and online booking fee.

CANCELLATIONS UP TO 48 HOURS BEFORE DEPARTURE DATE: Re-ticketing no extra cost or less 20% transaction fee and minus credit card transaction fee and online booking fee.

CANCELLATIONS 48 HOURS BEFORE DEPARTURE DATE: No cash refund